The Magic Quadrant approach humanizes the intimidating field of Unified Communications (UC) by giving companies a legitimate starting point for their personalized UC path. By reviewing a company's existing partners and equipment, Magic Quadrant successfully provides proficient guidance on UC enterprise throughout the growing process. Magic Quadrant especially focuses on IT operations, business applications, and the line of business to achieve desired UC results and growth for business of all sizes.
ABTECH
White Papers
Magic Quadrant for Unified Communications
MarketScope for Unified Communications for the SMB Market, North America
Small and midsized businesses (SMBs) have been reluctant to walk the path of Unified Communications (UC) because of the breadth of financial and personal resources demanded by the service. In recent years, the market for UC has grown to the extent that the needs of smaller businesses can be met. MarketScope is similar to Gartner's Magic Quadrant approach, but it differs in its specific focus in the realm of SMB requirements and solutions. Understanding the scope of SMB characteristics and needs are paramount to providing competent and thorough telephony solutions.
Magic Quadrant for Unified Communications as a Service
The Magic Quadrant is tomorrow's answer Unified Communications as a Service (UCaaS) solution. The approach allows the provider to own, manage and host the UC infrastructure within their own facilities. In the face of the present economic climate, the use of subscription fees in lieu of capital investments for premises-based infrastructure is especially appealing.
Working Smarter and Competing Against the Giants in the New Economy
Large companies have traditionally had an Information Technology (IT) advantage over their Small Business competitors. With sometimes unlimited budgets and on-site IT professionals to support a sophisticated Wide Area Networks (WAN) with Voice over IP and Data , many larger corporations are able to more effectively and more frequently communicate with customers and prospects as compared to their smaller challengers. Small Businesses are often not able to offer this level of communications, and must rely on relationships to keep from losing business to their faster, larger, cheaper corporate competitors.
The answer for many Companies is what ABTECH calls Unified Communications as a Service (UCaaS).
Is your IT Services Provider Really Providing Service? And at What Cost?
Communications Technology has become a growing distraction as many Companies struggle to stay up to date and maintain their technology infrastructure. This effort diverts a lot of attention and resources away from the core business. The Company owners and CEO's we speak with just expect the technology to work, and they don't want to have to divert time and energy toward keeping it working.
ABTECH has solved this problem with a model for comprehensive support of communication systems and service providers, designed to provide reliable, consistent, cost-effective service customized to meet the needs of each corporate customer.
Effective Communications in the New Mobile Workplace
Successful Companies coming out the recession have strengthened their strategic positions by leveraging two popular high level concepts - Going Green and Going Mobile.
Concepts like "hoteling" and "telecommuting" are more viable today with the advance of Communications as a Service (CaaS).
